What is the difference between the salve and the suppository?

The salve is applied externally to soothe and support irritated skin around the anal area. The suppository is inserted rectally, where it melts and delivers relief directly to internal tissue. Many people use one or the other depending on their symptoms — some choose both for complete support.

How often should I use ManukaMend™ products?

Most people use the salve 2–3 times a day and suppositories once daily. Frequency can vary based on your level of discomfort and your doctor’s guidance.

Can I use the salve and suppository together?
Yes. They’re designed to complement each other, with the suppository working internally and the salve working externally.

How long does it take to feel relief?

Some people notice soothing comfort within the first few uses. More consistent improvement is usually seen after 1–2 weeks of regular use.

Can I use ManukaMend™ daily as a preventative?

Yes. Many customers use our products to maintain skin comfort and reduce irritation flare-ups before they start.

What makes ManukaMend™ different from other hemorrhoid or fissure products?

Most over-the-counter ointments rely on steroids or harsh chemicals. ManukaMend™ is physician-formulated with medical-grade UMF 15+ mānuka honey, organic oils, and natural protectants — no steroids, dyes, or fillers.

What is UMF 15+ mānuka honey and why is it important?

UMF stands for “Unique Manuka Factor,” a global standard that measures the honey’s purity and potency. A UMF 15+ rating ensures strong levels of methylglyoxal (MGO), the compound responsible for manuka honey’s unique healing properties.

Are your ingredients organic or medical grade?

We use certified organic oils and butters along with medical-grade manuka honey and propolis. Every ingredient is carefully sourced for safety and efficacy.

Are there preservatives or fragrances in your formula?

No. Our products are free from preservatives, fragrances, and artificial additives.

Is ManukaMend™ vegan or cruelty-free?

While our products are not vegan (they contain honey, beeswax, and propolis), they are cruelty-free and never tested on animals.

Is ManukaMend™ safe during pregnancy or breastfeeding?

Generally, yes. However, we recommend speaking with your healthcare provider before use, as every pregnancy is unique.

Can children or elderly patients use this?

Yes, our formulas are gentle. Still, consult with a physician for children under 12 or anyone with significant health conditions.

Will this interact with other medications or treatments?

Topical natural ingredients rarely interfere with medications. If you’re using prescription ointments or have concerns, check with your doctor.

Is it safe to use after surgery or with open wounds?

Our products are designed for irritated and sensitive tissue, but post-surgical use should be cleared with your surgeon.

Are there any side effects or allergic reactions to watch for?

Most people tolerate our formulas well. Rarely, those allergic to bee products (honey, propolis, beeswax) may experience redness or irritation. Stop use and consult a doctor if that occurs.

How should I store the salve and suppositories?

Store in a cool, dry place.

Suppositories should be placed in the refrigerator upon receipt from delivery to ensure they reharden in proper form.

What is the shelf life of ManukaMend™ products?

Typically 36 months from production. The “Best By” date is printed on every package.

Do you accept returns or offer a satisfaction guarantee?

For safety reasons, we cannot accept returns of opened products. If your order arrives damaged, we’ll gladly replace it. If you are not fully satisfied after 30-days with ManukaMend, we will gladly provide a refund.

Where do you ship and how long does it take?

We currently ship across the United States. Orders ship within 2–3 business days, with delivery in 5–7 business days.

Can I subscribe for auto-refills or bundles?

Not yet — but subscription refills and bundles are coming soon as we scale.